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MedCare Plus Medical Clinic
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  • About US
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  • Services
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Prepare For Your Virtual Care Visit

If you are a resident of BC, you qualify for this free service. We recognize that it isn’t easy for you to always come into our clinic and MedCare+ believes in providing the best quality of care and making it easily accessible for all.

Virtual Care Burnaby

Am I Eligible For Virtual Care?

Burnaby Clinic

Canadians age 16 and up may participate in Virtual Care, however, not all conditions and services are eligible. Virtual Care doctors will assess you and may request that you schedule a visit in-person to ensure your safety and the quality of your care.

ELIGIBLE Services or Conditions

INELIGIBLE Conditions or Services:

INELIGIBLE Conditions or Services:

  • Acne
  • Acid Reflux/ Heart Burn
  • Allergy Symptoms – Nose/Eyes
  • Asthma flare up
  • Birth Control or Plan B
  • Bug Bites, Impetigo, Ringworm
  • Coughing
  • Ear Ache
  • Eye infection
  • Gout Flare Up
  • Head Lice
  • Hemorrhoids
  • Herpes (genital) Recurrence
  • Questions about my pre-existing conditions
  • Rash or Skin Conditions
  • Review of Recent Lab Results
  • Prescription Renewal/ Refill
  • Sick Note
  • Routine Sexually Transmitted Infection testing
  • Shingles
  • Sinus Infection
  • Sore Throat
  • Toenail or Fingernail Infection
  • Urinary Tract Infection symptoms
  • Weight Los
  • Depression 
  • Anxiety
  • ADHD 
  • Grief & Loss
  • Relationship issues 
  • Trauma 
  • Addictions
  • Stress Management 
  • Child behavioural Issues
  • Parenting 
  • Personal Growth
  • Travel related concerns: prescriptions for vaccinations, and blood work for employment/travel are not covered by MSP. There will be a $75 fee.

INELIGIBLE Conditions or Services:

INELIGIBLE Conditions or Services:

INELIGIBLE Conditions or Services:

  • Controlled substance renewal or prescription including narcotics
  • Chest pain
  • Conditions that require a Breast, Pelvic, Genital or Rectal exams
  • Cuts that would reasonably require stitches (longer than 1cm)
  • Acute or new psychiatric crises or symptoms



For any emergency symptoms including

Call 9‑1‑1 or go to your local emergency department.


  • Chest pain
  • Shortness of breath
  • Abdominal pain
  • Allergic reaction
  • Choking
  • Altered state of consciousness
  • Head or neck injury
  • Physicans In-Person at your local clinic




For any of the conditions mentioned above, please meet a Doctor at your local clinic

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